StairpayM&G is connected to Stairpay. Your home is already in here.
Manage your home, track your costs and take the next steps with confidence.
1,700+ M&G shared ownership homes are on Stairpay
As featured in
From your address to your options, in two minutes
Find your home
Type your address. We match it to M&G’s records — no paperwork to dig out.
See your numbers
Value, share, equity, rent and service charge, for your home.
Understand your options
Buy a bigger share, track your home’s value, or just keep an eye on things. No obligation either way.
Designed for M&G shared owners
Shared ownership is one of the least understood ways to own a home in the UK. M&G connected their records to Stairpay so you get straight answers about your own home, when you need them.
The tools to manage your home
Nothing to type in. M&G supplies the figures, so what you see is what they hold.
Questions your neighbours are asking
Anything about your M&G home: what the lease says, why your rent changed, what a bigger share would cost.
Who manages my staircasing application?
The M&G staircasing team. You build the application here and send it in one piece, and from there the approval of the extra share and completion sit with them. Before that, your account shows their process and the people they recommend for each stage — which is usually the difference between weeks and months.
Is Stairpay free for me?
Yes — always, for every shared owner. M&G pays for Stairpay so that you can use everything in your account to make decisions about your home and your future with confidence. What staircasing costs you — the valuation, the legal work, anything your lender charges — is separate, and Stairpay stays free whatever you decide to do.
Can I use Stairpay if I'm not planning to buy more yet?
Yes, and it is worth doing early. An account gives you your home's value, your costs and the ability to test scenarios for the future, whether or not you ever buy a bigger share. There is nothing to decide by opening one.
Is Stairpay an official M&G service?
Yes — M&G has partnered with Stairpay so that their residents can use it. Everything you see about your own property is provided by M&G, which is what makes the account specific to your home rather than general advice.
Do I still contact M&G directly for repairs?
Yes — nothing about repairs changes. M&G looks after the building and everything that goes with it. Stairpay covers the other side of being a shared owner: your property data, your lease and planning what comes next.
What if my address isn't recognised?
First, check you have selected the right landlord. Then check whether you already have an account and are trying to create a second one — logging in will tell you. If neither is it, email helpdesk@stairpay.com and we will look into it for you.
helpdesk@stairpay.comTrusted by over 10,000 shared owners
Including the 1,700+ M&G homes already connected.
Very useful and easy to use
Stairpay gave me a clearer understanding of what level of staircasing might be affordable and helped me evaluate my options more confidently.
Flawless
I am so grateful for Stairpay's help, genuinely cannot thank them enough for all of the amazing support and advice I received!
Easy and helpful
I would 100% recommend Stairpay's free mortgage broker service.
My new favourite company!
I truly could not have a higher opinion of the service I've received from Stairpay.
Great service
Stairpay stayed on top of everything and chased other parties for updates or actions as required.
Reviews are from verified Stairpay users across all housing associations, not M&G residents only.
StairpaySee your home’s numbers
Your neighbours are using Stairpay to understand their home. See what your options are.
Stairpay is provided in partnership with M&G plc. Information about shared ownership, not financial or legal advice.