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Resi Homes is connected to Stairpay. Your home is already in here.

Manage your home, track your costs and take the next steps with confidence.

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730+ Resi Homes are on Stairpay

As featured in

  • The Times
  • Inside Housing
  • Housing Today

From your address to your options, in two minutes

  1. Find your home

    Type your address. We match it to Resi Homes’s records — no paperwork to dig out.

  2. See your numbers

    Value, share, equity, rent and service charge, for your home.

  3. Understand your options

    Buy a bigger share, track your home’s value, or just keep an eye on things. No obligation either way.

A woman working at a laptop at a desk in a panelled home office

Designed for Resi Homes shared owners

Shared ownership is one of the least understood ways to own a home in the UK. Resi Homes connected their records to Stairpay so you get straight answers about your own home, when you need them.

The tools to manage your home

Nothing to type in. Resi Homes supplies the figures, so what you see is what they hold.

Your personal home dashboardYour share, your equity, your rent, your service charge and your documents — all in one place, and current, because Resi Homes keeps them that way.
Check whether you could reduce your rentUse the calculator to see what a bigger share would cost and what it would take off your rent — there is no pressure either way. If you do decide to go ahead, you submit through Stairpay against Resi Homes's own process and recommended panels, and their team manages the application from there.
All your home questions, answeredAsk what a clause means or why your rent changed and get a straight answer, 24/7, from your own lease and your own figures.
Get startedFind your home with Resi HomesCreate your free Stairpay account and we’ll pull together your value, share, equity and rent. It takes about two minutes and costs nothing.Create your account

Questions your neighbours are asking

Anything about your home with Resi Homes: what the lease says, why your rent changed, what a bigger share would cost.

General information about shared ownership, not financial or legal advice. Always check your own lease.
Who manages my staircasing application?

The Resi Homes staircasing team. You build the application here and send it in one piece, and from there the approval of the extra share and completion sit with them. Before that, your account shows their process and the people they recommend for each stage — which is usually the difference between weeks and months.

Will my home with Resi Homes be on Stairpay yet?

It should be — Resi Homes has connected their shared ownership records to Stairpay. If your address is not recognised, there is usually a simple reason. First, check you have selected the right landlord. Then check whether you already have an account and are trying to create a second one — logging in will tell you. If neither is it, email helpdesk@stairpay.com and we will look into it for you. If you have bought recently, there can be a short delay before your home's data reaches us, and we can check that for you.

helpdesk@stairpay.com
Is Stairpay free for me?

Yes — always, for every shared owner. Resi Homes pays for Stairpay so that you can use everything in your account to make decisions about your home and your future with confidence. What staircasing costs you — the valuation, the legal work, anything your lender charges — is separate, and Stairpay stays free whatever you decide to do.

Can I use Stairpay if I'm not planning to buy more yet?

Yes, and it is worth doing early. An account gives you your home's value, your costs and the ability to test scenarios for the future, whether or not you ever buy a bigger share. There is nothing to decide by opening one.

Is Stairpay an official Resi Homes service?

Yes — Resi Homes has partnered with Stairpay so that their residents can use it. Everything you see about your own property is provided by Resi Homes, which is what makes the account specific to your home rather than general advice.

Do I still contact Resi Homes directly for repairs?

Yes — nothing about repairs changes. Resi Homes looks after the building and everything that goes with it. Stairpay covers the other side of being a shared owner: your property data, your lease and planning what comes next.

Trusted by over 10,000 shared owners

Including the 730+ Resi Homes already connected.

Very useful and easy to use

Stairpay gave me a clearer understanding of what level of staircasing might be affordable and helped me evaluate my options more confidently.
Emre Tarhan24th April, 2026

Flawless

I am so grateful for Stairpay's help, genuinely cannot thank them enough for all of the amazing support and advice I received!
Jonathan Beaumont11th June, 2023

Easy and helpful

I would 100% recommend Stairpay's free mortgage broker service.
Martin Goode2nd June, 2023

My new favourite company!

I truly could not have a higher opinion of the service I've received from Stairpay.
Charlie Green20th May, 2023

Great service

Stairpay stayed on top of everything and chased other parties for updates or actions as required.
Stephanie Winter9th May, 2023

Reviews are from verified Stairpay users across all housing associations, not Resi Homes residents only.

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See your home’s numbers

Your neighbours are using Stairpay to understand their home. See what your options are.

Stairpay is provided in partnership with Resi Homes. Information about shared ownership, not financial or legal advice.