StairpaySNG shared owners: your home dashboard is waiting for you.
Manage your home, track your costs and take the next steps with confidence.
11,000+ SNG shared ownership homes are on Stairpay
As featured in
From your address to your options, in two minutes
Find your home
Type your address. We match it to SNG’s records — no paperwork to dig out.
See your numbers
Value, share, equity, rent and service charge, for your home.
Understand your options
Buy a bigger share, track your home’s value, or just keep an eye on things. No obligation either way.
Designed for SNG shared owners
Shared ownership is one of the least understood ways to own a home in the UK. SNG connected their records to Stairpay so you get straight answers about your own home, when you need them.
The tools to manage your home
Because SNG is connected, your account is filled in with real figures rather than estimates.
Questions your neighbours are asking
Ask about your rent, service charge, lease or buying a bigger share of your SNG home.
Who manages my staircasing application?
SNG does. You put the application together and submit it through Stairpay, and the moment you do it goes to the SNG team who handle staircasing — they are the ones who approve the extra share and take it through to completion. Your account also shows you their process and who they recommend at each stage, so you are working to their steps rather than guessing at them.
Is Stairpay an official SNG service?
Yes. SNG partners with Stairpay to give their shared owners access to it, and the property data in your account comes directly from them — your home's value, the share you own, your rent and your service charge, as SNG holds them.
Do I still contact SNG directly for repairs?
Yes. Repairs, maintenance and anything to do with the building stay with SNG, and the way you report them has not changed. Stairpay is for understanding your home — your figures, your lease and your options — rather than for day-to-day tenancy matters.
Is Stairpay free for me?
Yes. Stairpay is always free for shared owners — SNG pays for the service, so that you have the tools and resources you need to make decisions about your home and your future with confidence. Buying a bigger share does have its own costs, such as the valuation and your solicitor, but those are paid to the people doing that work and never to us.
Can I use Stairpay if I'm not planning to buy more yet?
Yes. Stairpay is not just for shared owners looking to buy a bigger share. Creating your account today lets you track what your home is worth, keep an eye on your costs and test out scenarios for the future — and it is easier to do that from the start than to catch up later.
What if my address isn't recognised?
First, check you have selected the right landlord. Then check whether you already have an account and are trying to create a second one — logging in will tell you. If neither is it, email helpdesk@stairpay.com and we will look into it for you.
helpdesk@stairpay.comTrusted by over 10,000 shared owners
Including the 11,000+ SNG homes already connected.
Very useful and easy to use
Stairpay gave me a clearer understanding of what level of staircasing might be affordable and helped me evaluate my options more confidently.
Flawless
I am so grateful for Stairpay's help, genuinely cannot thank them enough for all of the amazing support and advice I received!
Easy and helpful
I would 100% recommend Stairpay's free mortgage broker service.
My new favourite company!
I truly could not have a higher opinion of the service I've received from Stairpay.
Great service
Stairpay stayed on top of everything and chased other parties for updates or actions as required.
Reviews are from verified Stairpay users across all housing associations, not SNG residents only.
StairpaySee your home’s numbers
Your neighbours are using Stairpay to understand their home. See what your options are.
Stairpay is provided in partnership with Sovereign Network Group. Information about shared ownership, not financial or legal advice.